How do you grade the condition of the phones?
The condition New-Excellent-Good-Fair each refers to the cosmetic appearance of the phone. We thoroughly test all phones to make sure all the phones we sell are working perfectly. Please keep in mind these are used phones unless stated as "New" and please be aware you are buying a used product. If you are unsure of the phones physical condition you can come into our store to view it.
- (A+) New - This refers to brand new, never been used and in perfect condition
- (A) Excellent - This is the best condition you can reasonably expect for a used phone. The phone will be mostly free of any scratches or cosmetic defects.
- (B+) Good - This condition will show some signs of wear but overall still a high quality phone. There may be small dents or scratches present but nothing major.
- (B) Fair - This condition indicates the phone is well used and shows significant signs of wear and tear. All the functions of the phone are working however cosmetically there are scratches and dents visible in multiple areas.
How can I purchase a phone?
We offer free shipping on all phone orders or you can view and pick-up locally at our Kelowna Store.
Which payment methods to you take online?
We accept PayPal or e-transfer only for online and phone in orders. No exceptions.
How long will delivery take?
All orders are shipped out within 1-2 business days. Phones are shipped via Canada Post Express and most orders will arrive in approximately 3-4 business days depending on your location. A tracking number will be emailed to you once the item has shipped.
What about blacklist or icloud?
We guarantee our phones are not blacklisted or iCloud locked. These are purchased from reliable sources not off the general public therefore we are able to trace back the history of the phone.
I purchased a phone but my Data is not working
You may need to manually enter the correct APN settings. Click this link APN Instructions, then select your phone and the carrier you are trying to use.
Will my phone work on Freedom Mobile?
You can check your phones compatibly on Freedom's website here - Check Freedom Compatibility